How we collect, use and protect your information
Last Updated: 20 August 2026
Chandra Global Pvt. Ltd. ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the information you share with us through our website, services, enquiries and business communications.
Depending on how you interact with us, we may collect information such as your name, company name, email address, phone number, billing or shipping details, enquiry details, and information you voluntarily provide through forms or communications.
We may use information to respond to enquiries, provide quotations and services, process business transactions, communicate with customers and suppliers, improve our website and services, maintain records, and comply with applicable legal requirements.
Our website may automatically receive basic technical information such as browser type, device information, approximate usage activity and pages visited. This information may be used to maintain website security and improve user experience.
We may use cookies or similar technologies to improve website functionality, understand website usage and remember preferences. You can manage cookie settings through your browser.
We do not sell your personal information. Information may be shared with trusted service providers, logistics or business partners, professional advisers, or authorities where reasonably necessary to provide services, protect our rights, or comply with law.
We take reasonable administrative, technical and organisational measures to protect information from unauthorised access, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary for business, contractual, legal, accounting or regulatory purposes.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing information.
Subject to applicable law, you may request access to, correction of, or deletion of certain personal information held by us. Requests can be made using our contact details below.
Our website and business services are not specifically directed toward children. We do not knowingly request personal information from children for business purposes.
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.
If you have questions about this Privacy Policy or your personal information, please contact Chandra Global Pvt. Ltd. through the contact details provided on our website.